We’re proud to share recent feedback from families and visitors to Hengoed Park has been overwhelmingly positive. A reflection of the ongoing dedication, compassion and warmth shown by our entire team!
Visitors have praised our welcoming atmosphere, the attentiveness of staff, and the quality of the service we deliver. One family member said:
” It was lovely to see all the improvements that are being made when i visited the other day, even the little signs on the driveway to the nice clean smell as we walked through the home”.
Professionals have fedback on similar experiences: “I have noticed many new ideas being implemented! A full activity programme, community access and a more person centred focus has had an obvious positive impact to my clients” RPR.
“Staff are responsive and know residents well” Social Worker.
We were also delighted to receive some thoughtful and encouraging feedback from a recent interview candidate: “I just wanted to say the work that Hengoed Park has underway is absolutely fantastic, and whether i am successful or not, i feel really lucky to have visited. It’s gorgeous.”
This kind of feedback is more than kind words, it’s a meaningful reminder of why we do what we do.
Home Manager, Katie commented: “Hearing such lovely comments is incredibly rewarding for the team. It motivates us all to continue building and delivering a service in which people feel safe, connected and empowered”.
We are committed to listening, whether its compliments , ideas, or suggestions, every comment helps us shape the best possible experience for everyone who interacts with Hengoed.
