A FEW WORDS
About us
Our mission is to empower others to empower themselves.
As a family owned residential home, we are dedicated to provide a supportive and understanding environment where individuals can live a fulfilling and enriched life.
The client group we support includes:
- Adults aged 18 years and above who may be living with Alcohol Related Brain Damage (ARBD)such as Korsakoffs and Wernicke’s Syndrome, Acquired Brain Injury (ABI) or Dementia
- Organice Mental Health and other co existing conditions.
- Supporting people whose rights may be restricted under the Mental Health Act.
Individuals will be considered for admission into Hengoed post detox.
Personalised care
A holistic approach
At Hengoed, we know great care starts with great people – and our team are pretty fantastic! Our experienced staff understand the unique needs of the people we support and collaborate effectively with families and the wider multi agency teams to create person-centred care and support solutions specifically for individual needs.
From support staff to the kitchen team, housekeepers to hand- holders, everyone pitches in to make life here warm, welcoming and from the heart.
A skilled workforce is essential in delivering exceptional care. We ensure our team is confident, skilled, and always learning, because delivering person centred care takes knowledge, compassion and occasional dance moves in the corridors!
Think you’ve got what it takes? We are always on the look out for caring, dedicated and hilarious humans to join our team. Get in touch – the kettle is on and the biscuit tin is open!
pioneering care based on
Our values
We are deeply committed to maintaining the highest standards of care and support so that people can make choices and take action to work through their life challenges and achieve positive outcomes. Our values guide us in achieving this.
We believe in a holistic approach, promoting both health and wellbeing, and encourage individuals to participate in activities that have particular meaning to them. People living at Hengoed Park are safe and secure and experience a sense of community and belonging.
Humanity
To show humanity is at the heart of everything we do. Because we are a family-owned business, we are truly inclusive and every person who walks through the door at Hengoed is treated with the same level of understanding, kindness and compassion. Human rights, privacy and confidentiality are upheld at all times.
We believe in promoting independence and achieving personal goals; we celebrate individuals’ successes, and are proud that the work we do facilitates personal empowerment.
Communication
Whether it is between staff, residents, and families or between healthcare professionals and other outside agencies, we believe in effective, honest and transparent communication. It is a vital component of our bespoke care delivery and enables us to provide a friendly, home environment for all.
Outcomes
We are extremely proud of the outcomes we achieve, but equally we believe there is always room to learn more as new techniques, training and systems develop. We are constantly reviewing practices, implementing quality based models, latest research and new technologies to ensure we are always at the cutting edge of specialist care delivery.
Collaboration
Effective care can only be delivered in collaboration with a wide variety of highly specialised health professionals, agencies and other organisations at both a local and national level. We pride ourselves on having positive and productive links with leading health experts within our field. This enables us to deliver bespoke solutions to those we care for.
I am impressed by how well the team at Hengoed Park spend time really getting to know clients, their background, interests, experiences, likes and dislikes. They go to great effort to tailor the care and support on this basis.
Community Psychiatric Nurse
